At Memento, we believe everyone should be able to enjoy a smooth and accessible experience—both online and in person. We are committed to ensuring that our website and our physical store are usable and welcoming for all people, regardless of ability.

Website Accessibility

We have invested efforts to align our site with the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, the accepted international standard.

Features include:

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• Option to adjust font size for easier reading

• Ability to change contrast and color settings

• Clear text labels for buttons, links, and forms

• Keyboard navigation support (without requiring a mouse)

• Alt text descriptions for images

• Structured headings and readable content hierarchy

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Store Accessibility

Our physical store is fully accessible:

• Step-free entry and wide pathways for easy navigation

• Accessible fitting rooms

• Comfortable seating areas

• Staff available to assist with any specific needs

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Video and Audio Content

Wherever possible, we provide captions for videos and transcripts for audio content.

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Ongoing Efforts

We continue to review and improve accessibility features across both our website and store. If you encounter an issue or have a suggestion, we’d love to hear from you.

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Contact Us

If you experience any difficulty or would like to request accessibility support, please contact us:

📧 support@memento.com

📞 +972-54-567-7788 We usually respond within 3 business days.